Our extensive range of supporting services is designed to maximize efficiency, safety, and the operational lifetime of our products and solutions.
End users partnering with Dusara benefit from our comprehensive service programs, safeguarding assets, extending system warranties, and ensuring secure operation while minimizing downtime and production losses. Our skilled engineers deliver exceptional service, providing full coverage to our customers.
During the years Dusara has developed a wide range of supporting services aiming at maximizing efficiency, safety and operational lifetime of its products & solutions.
End users who have joined Dusara benefit from our service programs, which safeguard their assets, extend system warranties, and ensure secure operation while minimizing downtime and production losses. Skilled engineers will deliver exceptional service with skill and expertise in order to bring to our customers a full service coverage.
Services We Provide
Fire protection systems (Foam, CO2, Inert & Halocarbons, Water Spray) undergo specialist testing. We provide training for system owners, addressing architecture, troubleshooting, onboarding, product quality, and certification, improving the client experience.
Our senior engineers and field service specialists are available for assignments and will mobilize immediately to review your equipment failure on-site and work to ensure your downtime is as short as possible.
Dusara offers a reliable spare parts service for professional products, conveniently available at any time. Simply call us for the spare part you need, and our professional team is here to assist you with any equipment issues.
Troubleshooting and repair are also a service that DUSARA company make available on demand dispatching specialist engineers to restore the malfunctioning systems. A wide range of most common spare parts is kept in stock for quick restoration.
The upgrading solution is a service offered to those clients who wish to make variations, modify or improve an existing fire & gas or fire suppression system.
Some fire detection or firefighting solutions are proposed with remote diagnostic capabilities.
Our fire protection technicians include degreed and certified designers who are recognized as experts in the field of fire prevention and safety engineering. We have performed various fire detection and suppression projects throughout the middle east for diverse industries.
Training sessions are normaly given to owners for their first system and include overview of the system architecture, troubleshooting instructions.
